Plus, he says, leading hybrid teams through a fundamental shift in how, when and where employees did their jobs proved to be a tremendous challenge. “You had a style of communication that needed to change overnight as people worked flexibly,” he says. “You had to re-think recruiting processes: hiring a worker that you might never meet in person. You had to accept that a fully remote team would naturally build its own workplace culture. Alongside that, everything sped up and intensified: you had less time to learn or make mistakes. It became a recipe for stress, overwork and burnout.”
